Refund & Return Policy
Refunds are only available if goods received are damaged.
To be eligible for a return, your item must be in the same condition you received it in: unworn, unused, with tags, and in the original packaging, along with a receipt or proof of purchase.
To start a return, contact us at: Sanaakram6611@gmail.com. If approved, we will share instructions on where to send your package. Items sent back to us without requesting a return will not be accepted.
For any questions, email us anytime at: Sanaakram6611@gmail.com.
Damages & Issues
Please inspect your order upon arrival and contact us immediately if the item is damaged, defective, or incorrect so that we can resolve the issue quickly.
Non-Returnable Items
Certain products cannot be returned such as:
• Perishable goods (food, flowers, plants) • Custom/personalized items • Personal care products • Hazardous materials, flammable liquids or gases
Please contact us if you have concerns about a specific item.
Exchanges
To exchange a product, please return your original item. Once the return is accepted, you can make a new order for the replacement item.
Refunds
After receiving and inspecting your return, we will notify you whether your refund is approved. If approved, the refund will be automatically processed to your original payment method. Your bank or credit provider may take additional time to reflect the refund.